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Sending your student off to college is a big step—for them and for you. At Â黨´«Ã½, we’re committed to making that transition as smooth and supportive as possible. From academic advising and free tutoring to vibrant student life and health resources, we’ve built a strong network of services to ensure your student’s success both in and out of the classroom.

Wondering how your student will register for classes, get involved on campus, or receive mail? Need to know about billing, insurance, or accommodations? We’ve got answers. Our Frequently Asked Questions guide is designed with families in mind—giving you peace of mind while empowering your student to navigate their new chapter with confidence.

Getting Started at Â黨´«Ã½

If my student needs an accommodation, how do we start the process? who should we contact?
To request academic accommodations through Student Accessibility Services (SAS), students must:

1. Self-identify by filling out the SAS Registration Form.
2. Submit documentation via fax at (914) 989–8047 or by email at disability@pace.edu.
3. Call SAS at (212) 346–1526 to schedule an intake screening appointment (approximately 60 minutes, conducted remotely by phone).

All three components are required to initiate the accommodation process.

How do students get involved on campus?
The Center for Student Engagement offers a range of student groups and educational, social, and professional development co-curricular opportunities. These provide students with meaningful outlets for involvement and help them stay connected to the campus and community at Â黨´«Ã½.

Students can download the Corq app or explore SetterSync to view student organizations, find out about upcoming meetings, and learn about campus events. Events, announcements, and opportunities are also posted on the Current Student page.

Stay connected through the following links:

• Student clubs and orgs

Academic Resources at Â黨´«Ã½

Are tutoring services available for students?
Yes. Free tutoring is available both in person and online for specific subject areas. No appointment is necessary. For more details, visit the Learning Commons website.

How is my first-year students’ first semester schedule created?
Your students’ First Year Advisor creates their first semester schedule; it is generally 15–17 credits, 5 days a week and is designed to help them graduate on time. Students review their schedule with their advisor at Orientation. After their first semester, students will select courses with guidance from their advisor and register themselves for classes.

What is academic advisement all about at Â黨´«Ã½?
Student academic advisement at Â黨´«Ã½ is proactive, holistic, and collaborative. Advisors provide students with ongoing support and relevant advisement to support them in developing their goals, achieving academic success and planning for timely graduation. First-year students are assigned a first-year advisor and transfer students are assigned an advisor in their school/program.

How can we learn about the resources that will help my student thrive at Â黨´«Ã½?
Your student’s Advisor will be their go-to person for this and so much more. They’ll walk them through everything Â黨´«Ã½ has to offer. You can also check out the Â黨´«Ã½ 101 website—it’s a great hub for student resources and ways to get involved on campus.

Health, Safety, and Wellness

Are students required to have health insurance?
All full-time undergraduate and graduate students, both domestic and international, are required to have health insurance. Students are automatically enrolled in Â黨´«Ã½â€™s accident/sickness plan upon registration. A waiver is available if comparable coverage is provided. Visit the Health Insurance website for more information.

How does Â黨´«Ã½ ensure my student’s safety on campus?
Â黨´«Ã½ is committed to providing a safe, secure environment for all students. Our campuses in New York City and Westchester are protected by trained security staff 24/7, 365 days a year. Make sure your student downloads the Â黨´«Ã½Safe mobile app for instant safety resources, updates, and ready access to contact information.

Key safety features include:

• On-site professional security personnel
• Emergency alerts sent via text, email, and voicemail
• Card-access buildings and surveillance cameras
• Escort services from dusk to dawn
• Strong partnerships with local law enforcement

How does Â黨´«Ã½ support overall wellness and well-being?
Â黨´«Ã½'s Center for Wellbeing supports our community through a variety of events, resources, and on-campus initiatives. Learn more at the Center for Wellbeing website.

Housing, Dining, and Mail

Are meal plans required?
Yes. All full-time residents and commuters must purchase a campus meal plan. Plans are assigned based on earned academic credit hours or housing location. Learn more on the Meal Plans website.

My student is living on campus. What are the residence hall move-in dates and is there anything we need to know about scheduling a move-in time?
All students moving into the residence halls are required to select a move-in appointment prior to arrival. The Housing Operations Staff will send out full details to all students with directions on how to select a move in appointment, so please ensure that they are regularly checking their Â黨´«Ã½ email. Please note that students will be required to complete their Housing Agreement, their Housing Pre-Arrival Form, their Insurance form, AND ensure their student account is in good standing before they will be able to select a move in appointment. For more information about move-in dates for both the NYC and Westchester campuses, visit arrival process page.

What’s my student’s mailing address?
Use the following format when sending mail to students on campus:

New York City Campus

15 Beekman:
STUDENT’S NAME
15 Beekman, Rm. XXXX
New York, NY 10038

182 Broadway:
STUDENT’S NAME
182 Broadway, Rm. XXXX
New York, NY 10038

55 John Street:
STUDENT’S NAME
55 John Street, Rm. XXXX
New York, NY 10038

33 Beekman:
STUDENT’S NAME
33 Beekman, Rm. XXXX
New York, NY 10038

Pleasantville Campus

All student mail is delivered to the Elm Hall mailroom for pickup. Improperly addressed mail may be delayed or returned to sender.

STUDENT’S NAME
Â黨´«Ã½
99 Castleton Street
C/O Residence Hall Name
Pleasantville, NY 10570

Mail Services will email students when a package or letter is delivered, along with instructions for retrieval.

Finances, Student Records, and Privacy

What is FERPA?
The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records. Once a student turns 18 or enters a postsecondary institution, FERPA rights transfer from the parent to the student. Visit the Â黨´«Ã½ FERPA website for more information.

How do I view and pay my student’s bill?
Your student will receive an online bill via the , and a paper bill will be mailed to their address on file. Visit the Billing and Payments website to learn more.

I'm worried that I may be missing important information from Â黨´«Ã½. What can I do?
First, make sure your student is regularly checking their Â黨´«Ã½ email. The University uses email to communicate and it's critical that your student make a habit of reading what we send. We also post recent communications on the Parents and Families hub. Additionally, Â黨´«Ã½ provides parents and families with essential tools—Next Gen Dynamic Forms, FERPA authorization, and TouchNet—to stay informed, manage important processes, and confidently support their student’s academic journey. Make sure you familiarize yourself with these systems and register today.

Parent Communication and Visiting

Are there any hotels near Â黨´«Ã½ campuses that I can stay at when we visit our student?
Looking for a place to stay near campus? We've got you covered. Here are a few of the hotels near Â黨´«Ã½'s New York City and Westchester campuses offering discounts to the Â黨´«Ã½ Community.

Will I receive updates from the University? How can I stay informed?
Most University communications are sent directly to students, so we encourage you to remind your student to regularly check their Â黨´«Ã½ email. That said, families don’t miss out—you’ll receive Â黨´«Ã½ Now, our monthly University newsletter, and can also sign up for , a parent-specific platform featuring key dates, deadlines, and resources. Visit the Parents and Families hub to explore recent student communications and stay connected.